Frequently Asked Questions

Getting Started

  • If you're a small business owner, nonprofit leader, entrepreneur, or artist who knows they need strategic digital support — but doesn't have the budget or appetite for a big agency — you're in the right place. The easiest way to know for sure is to book a free Discovery Call. We'll tell you honestly if we're a fit and point you elsewhere if we're not.

  • It starts with a free 30-minute Discovery Call. We learn about your business, you learn about us, and we figure out together if working with us is the right next step. No commitment, no pressure.


  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do, it’s how we do it that sets us apart.

  • We work best with businesses, nonprofits, and entrepreneurs who have been operating for at least a year. You don't need to be huge — you just need to have something real that you're ready to grow online. If you're pre-launch, we can still chat, but you might be a better fit for our self-serve resources.

Services & Pricing

  • Done With You (Tier 3) means we're your strategic partner — you have a monthly call, a custom roadmap, and async support, but you or your team handle the actual implementation. Done For You (Tier 4) means we handle implementation too. We do the work alongside or for you. Done With You is for owners who want guidance. Done For You is for owners who want hands-off execution.

  • Absolutely. Most clients start at the Power Hour or Tier 3 and grow into Tier 4 once they see what's possible. You're never locked in. We re-evaluate together every quarter.


  • Both. Our a la carte services let you book one-time projects like a website refresh, a content audit, or an email list setup. Monthly retainers are best for ongoing strategic support. Either way, there's a path.

  • Yes. Monthly packages can be billed monthly. Project-based work can be split into installments. We want the right partnership to be accessible — let's talk about what works for your budget.

  • Yes. Nonprofit organizations receive a 10% discount on all a la carte services. We're proud to support mission-driven work.


How We Work

  • Less than you'd think. For Tier 3 clients, you commit to one 60-minute strategy call per month and quick async check-ins. For Tier 4 clients, we handle most of the work and you approve along the way. Our process is designed to add to your business, not your to-do list.

  • Yes. For Tier 3, Tier 4, and the artist services tier of I AM Entertainment, you work directly with Kimberley Locke and the senior team. For self-serve tiers (Tier 1 and Tier 2 when launched), you'll get the same quality strategy through guides, group sessions, and community access.

  • Yes. We're Nashville-based but our work is fully remote. We work with clients across the country and we've built relationships across industries from coast to coast.


  • We work with the platforms most small businesses actually use — Squarespace, Wix, WordPress, Flodesk, Mailchimp, Kit, Instagram, TikTok, LinkedIn, Facebook, Google Business, Canva, and many more. If you have a platform you love, we'll likely meet you there.

  • Yes and no. I AM Socialpreneur is the public-facing brand and the evolution of I AM Entertainment, LLC, the company founded by Kimberley Locke in 2011. I AM Entertainment, LLC is still our legal entity, and we have a dedicated I AM Entertainment service tier specifically for music artists. Same company, expanded offerings.

  • Yes, that's where we started. Visit our I AM Entertainment services page for artist-specific support including release campaigns, brand development, tour promotion, and artist coaching.

  • Three easy options: download the free Small Business Social Starter Kit to begin DIY, book a Power Hour session for one focused hour together, or schedule a free Discovery Call to talk about ongoing partnership. All three doors lead to the same place — growth on purpose.

  • We work with the platforms most small businesses actually use — Squarespace, Wix, WordPress, Flodesk, Mailchimp, Kit, Instagram, TikTok, LinkedIn, Facebook, Google Business, Canva, and many more. If you have a platform you love, we'll likely meet you there.

Results & Expectations

  • Honest answer? It depends. Foundation work (Google Business, email list setup, basic systems) can show results in 30 days. Audience growth and sustained brand building typically take 3–6 months to really hit stride. We're playing the long game, not chasing overnight wins

  • No one ethical can. What we can guarantee is strategic, intentional work backed by 20+ years of experience and a track record of real, sustained results — including growing one personal brand from 4,500 to 30,000 Instagram followers and building a TikTok account from zero to 30,000 in under three years.

  • We do everything we can to prevent that — clear expectations, regular check-ins, and honest communication. If something isn't working, we want to know immediately so we can adjust. For monthly clients, you can cancel with 30 days notice. We'd rather build a great relationship than hold you to a contract that isn't serving you.

  • Yes. Monthly packages can be billed monthly. Project-based work can be split into installments. We want the right partnership to be accessible — let's talk about what works for your budget.

Other Common Questions

Still have questions? We'd love to hear them.